Hacks to Build Patient Rapport In An Instant

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How medical students learn to start off patient interactions on the right foot

  • Short Coat Listener Josh wrote in to share some hacks he uses to get grumpy patients on his side the moment he walks into the exam room.
  • Co-hosts Jessica, Aline, Hannah, and Riley share their own techniques on managing those first few seconds of the patient visit.
  • Plus, many tangents along those lines, such as when not to use ‘quips’ and humor with patients and bosses.

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